Senior PMO Manager
- Bristol Area
- Permanent
- Full-time
The Senior PMO Manager will act as the ‘air traffic control’ for all activity entering and on the operational change runway, ensuring initiatives are prioritised, structured and resourced appropriately from inception through to completion. The role will ensure the portfolio delivers best practice, owning and embedding all governance frameworks, processes and documentation for change delivery, with a strong emphasis on strategic alignment, benefits realisation, risk and issue management and both delivery assurance and readiness.Key Responsibilities:
- Quickly build the necessary trust, credibility and relationships with internal and external stakeholders.
- Work in partnership with both the wider Transformation and Operations teams, and further stakeholders across the firm, to embed a strong culture of change governance and standards.
- Closely collaborate with the Senior Portfolio Manager to manage resource allocation across the portfolio, change requests to in-flight activity and that projects have continued alignment to the firm’s strategy.
- Establish, own and manage the implementation of both benefits and risk and issue management policies, processes, tools and techniques.
- Define and develop the governance and standards, ensuring understanding and compliance through coaching and adapting approach to most effectively land the message.
- Facilitation of the key change committees and forums.
- Provide guidance on business case creation, ensuring clear scope from the outset, strategic alignment and measurable benefits.
- Own the reporting process, identifying the various audiences’ requirements for clear and timely information, then creating the necessary templates and educating the wider teams on effective content creation.
- Strengthen the documents and templates for the project lifecycle, maintaining and developing all items, ensuring all materials, approaches and deliveries are aligned to the firm’s values, tone of voice and professional standards.
- Implementation of tools and techniques to encourage, reinforce and measure desired behaviours.
- Be a model for high quality project management standards across the firm, develop, lead and implement processes, governance and documents in line with the firm’s Operational Change Playbook.
- Strong experience in providing delivery teams with extensive guidance and support on core governance, reporting and metrics.
- Establishing robust governance, reporting and standards quickly and effectively.
- Developing and managing change, resource, risk and issue management and benefit realisation processes.
- Analytical skills to enable managing multiple priorities, and problem solving to achieve high-quality outputs.
- Strong influencing and dynamic interpersonal skills. Ability to be comfortable with ambiguity and able to challenge the status quo confidently.
- Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely to a variety of audiences.
- Demonstrable understanding and awareness of different organisational change and process improvement models and approaches.
- Excellent communication, interpersonal, facilitation and presentation skills.
- Ability to think creatively and strategically and see the big picture.
- Excellent workload management and prioritisation skills.
- Commercial awareness.