Operations Administrator
Newcastle University
- Newcastle
- Permanent
- Full-time
Newcastle University Farms encompasses 800ha of Red Tractor assured mixed arable and grazing operations, with a commercial dairy herd. Spread across three sites in Northumberland, NU Farms manage commercial, research and teaching objectives, underpinning a vision to provide an open innovation platform enabling researchers to work with farmers, industry, and environmental and government stakeholders.Marine Outstations
Dove Marine Laboratory
The Dove Marine Laboratory holds a significant role in the UK's maritime heritage. Located on Cullercoats Bay, the Lab is home to research-active academics, students and post-doctoral researchers. Research interests range from deep-sea food webs and marine mammal biology to ballast water treatments and marine biotechnology.Blyth Marine Station & Research Vessel, The Princess Royal
Our Marine Station in Blyth Marina is home to The Princess Royal a student and staff designed catamaran which has established itself as the ideal platform for all types of research and commercial ventures requiring a small vessel due to its stability, large deck area and manoeuvrability.Please visit our webpages for more information about NU Farms and our Marine Outstations.We are committed to building and maintaining a fair and inclusive working environment. The position is available immediately and is offered on a full-time basis. This is a campus (Outstations) focussed role and the successful candidate will be required to work predominantly at NU Farms sites, with flexibility across Marine Outstations and main campus, there may be the opportunity for occasional remote working. You must possess a full clean UK driving licence and have access to your own vehicle as travel between sites will be required.To apply, please complete an online application and upload a CV and a cover letter. Your cover letter is a supporting statement, and you should outline how you meet the essential criteria of the role and evidence this with examples.For informal enquiries, please contact Sarah Banks, Outstations Manager: who is available from 8th April 2024 onwards, any queries prior to 8th April 2024 should be submitted to Victoria Coulson, Operations Manager:For more information about the School of Natural and Environmental Sciences please click .Key Accountabilities
- To provide a professional and proactive service to colleagues, students and visitors with a clear focus on customer service
- To supervise a team managing the allocation of duties and workload, where appropriate
- To lead the administration of designated processes within your area, including adhering to agreed operating procedures, escalating as appropriate and monitoring progress
- To develop, implement and maintain effective office procedures and systems to ensure that support is efficient, timely and accurate
- To act as secretary to meetings including logistical arrangements such as room bookings, agenda preparation and circulation, minute taking and monitoring progress of actions
- To undertake an active role in the health and safety management of a designated office, contributing to the maintenance of a safe working environment for colleagues and visitors
- To take the lead on general administrative support to colleagues and students as required, including (but not limited to) purchasing, travel, the running of events
- To work as part of a wider Faculty and unit team and to undertake other duties within the scope and general nature of the grade which may be required
- Full clean UK driving licence
- A flexible attitude to work demands and customers and a commitment to excellent customer service
- Good IT skills with experience of Microsoft suite of programmes
- An excellent communicator both verbally and in writing with the ability to tailor messages to the appropriate audiences
- Ability to follow and implement policies and procedures
- Ability to use initiative and judgement to resolve problems independently
- Ability to work calmly under pressure and to manage competing deadlines
- Ability to work independently and as part of a team
- Experience of administrative duties, including but not limited to general meeting support, diary management, dealing with enquiries
- Ability to train/develop and manage other staff
- A positive, proactive and professional customer focussed attitude
- Excellent communication skills
- Works in a planned and structured way
- Uses own and others time effectively
- Ensures that all activities are completed on time
- Keeps fellow team members up to date with progress
- Willing to help others and share workloads
- Maintains flexibility in work plans to allow for changing circumstances
- Plans team workload and tasks in a systematic way
- Takes responsibility for achieving own targets
- An aptitude for utilising software tools and technologies to enhance, improve and simplify day to day functioning/organisational skills
- Maths and English at GCSE Level 4 or equivalent plus relevant experience in an administrative or customer service setting