Assistant Manager
- Stockton-on-Tees, County Durham
- £30,000-34,000 per year
- Permanent
- Full-time
As a Assistant Manager, you will help oversee the daily operations and help with the leadership of your team, ensuring high performance across all areas, including customer service, operations, sales, and administration. This role is hands-on, requiring you to work alongside the team in service bays, providing guidance and motivation while maintaining seamless operations.Key Responsibilities:
- Help Lead and help manage the centre’s performance to achieve sales targets and operating budgets.
- Drive excellence in customer service and ensure satisfaction targets are met.
- Address and resolve customer complaints efficiently.
- Manage and motivate the team to build a strong local reputation for the brand.
- Oversee stock management and ordering processes.
- Contribute to the centre’s growth through PR and marketing initiatives.
- Perform MOT testing, fast-fit repairs, or servicing when required, depending on business demands.
- At least 2 years of experience in the automotive industry.
- Proven ability to manage customer relations and lead a small team.
- Hands-on expertise in MOT testing, fast-fit repairs, or servicing is highly desirable.
- Strong organisational and leadership skills.
- Company pension scheme
- Cycle-to-work scheme
- Employee discounts
- Life insurance
- On-site parking
- Referral programme
- Performance-based bonuses, including quarterly incentives