
GSOC - Operations Analyst
- Linlithgow, West Lothian
- Permanent
- Full-time
- The GSOC is the coordination focal point for security operations monitoring and crisis response across Europe, the Middle East and Africa (EMEA).
- The GSOC operates 24/7, 365 days a year, OAs and management.
- As a Operations Analyst you will be the initial point of contact for enquires and communications with national and international clients by monitoring and responding to alarm activations across many different countries.
- Where necessary you will be providing advice to callers and reporting incidents using the designated reporting procedures and protocols set out by our clients.
- You will also be maintaining appropriate and timely coordination between client sites, personnel, and the appropriate Global Physical Security (GPS) and other Lines of business management on a daily basis.
- SIA licence (or willing to train to achieve this qualification)
- Right to work in the UK with a 5 year checkable history
- Good communicator, team player and multi-tasker
- Good computer skills
- Good written and verbal comprehension
- Able to remain calm and professional
- Ability to provide clear and concise advice
- Have an understanding of or have the ability to learn the main tenets of safety and security operations and procedures
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect, transparency, and collaboration.
- Fair Pay & Benefits: Competitive, equitable compensation and benefits.
- Employee Networks – Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
- Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
- Health & Well-being Programs – Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
We are sorry but this recruiter does not accept applications from abroad.