Retail Assistant
Lancaster University
- United Kingdom
- £11.44 per hour
- Permanent
- Full-time
- To adhere to and uphold shop operational procedures relating to:
- Cash handling
- Till operations
- Opening and Closing
- Shop security
- Merchandising and promotion
- House keeping
- Sale of restricted products eg alcohol
- Health & Safety and legislative compliance
- Customer service
- To maintain high levels of customer service, projecting a positive image of the shop to customers at all times.
- To communicate effectively any operational issues to the Retail Manager in a timely and appropriate manner and to attend shop meetings as and when required.
- To contribute to the improvement of the shops' service through constructive feedback to the management regarding customers' attitudes and perceptions of the shops, its products and services
- To undertake comparable duties in other Students' Union departments as and when required and to carry out any other duties comparable in responsibility as directed by the Students' Union CEO and / or relevant Line Manager.
- To effectively and efficiently undertake shop procedures maintaining high standards of customer service.
- Experience of customer service, cash handling, counter service
- Excellent communication skills
- Attention to detail and follow instructions
- Able to undertake physical lifting
- Able to work under pressure
- Flexibility and in particular willingness to work evenings and weekends
- Reliable & responsible
- Team player
- Commercial awareness
- Creativity
- Flexibility
- Leadership
- Multi-tasking
- Organisation
- Self-motivation
- Teamwork
- Time Management
- Verbal communication