Benefits Administrator

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  • Glasgow
  • Permanent
  • Full-time
  • 14 days ago
Degree Level: Bachelor's DegreeJob Description:Position Summary:Administer benefits programs across EMEA including enrollment, changes, and terminations. Ensure compliance with regional regulations and deliver a positive employee experience through accurate processing and timely supportKey Responsibilities:
  • Process benefits enrollment, changes, and terminations in HRIS and vendor systems.
  • Respond to employee queries about benefits plans, policies, and eligibility.
  • Liaise with vendors and brokers to resolve escalated issues.
  • Maintain accurate benefits records and ensure data integrity.
  • Support annual renewal processes and audits.
  • Contribute to benefits communication and education initiatives.
Key Responsibilities:Education:
  • Bachelor's degree in HR, Business Administration, and/or CIPD qualification preferred although other related fields may be considered
  • Typically demonstrates proven related experience
Special Skills & Competencies:
  • Proven experience in benefits administration in an international setting.
  • Proficiency with HRIS and benefits platforms.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Customer-focused mindset.
  • Knowledge of EMEA benefits regulations (including UK auto-enrolment, EU statutory benefits).
  • Proficiency with HRIS platforms (SuccessFactors, Oracle, Workday).
Key Performance Indicators (KPIs) & SLAs:
  • 98% accuracy in benefits processing.
  • 95% SLA adherence for query resolution.
  • Zero compliance or audit issues.
  • ≥95% customer satisfaction ratings
About Us: Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!Note to recruiters and employment agencies: We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.

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