Bodyshop Consultant
- Derby
- Permanent
- Full-time
- Are detail orientated
- Enjoy a fast paced environment
- Like to build great rapport with people
- 31 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments
- Discounts on products and services that we provide for family and friends.
- Dealing with customers both face-to-face & over the telephone
- Liaising with Insurance Companies & other suppliers.
- Operating the Bodyshop computer system.
- Processing invoices, customer insurance documents & job cards.
- Handling customer payments.
- Working to a high level of accuracy
- Participating in measurement and feedback processes
- Working closely with other members of the Bodyshop team
- Previous experience working in a face to face Customer Service role.
- Excellent Customer Service and administration skills.
- A friendly and helpful attitude.
- Strong communication skills, particularly telephone skills.
- An ability to perform well under pressure and time constraints whilst demonstrating great organisational skills.
- Good IT skills
- The ability to work to a very high level of accuracy, especially in relation to recording vehicle histories and data.
- A positive can do attitude along with a team player mentality.
- Great organisation skills
- A manual UK driving licence