
Manager, Digital Forensics & Expert Services
- London
- Permanent
- Full-time
- Serve as the primary point of contact for clients during forensic collection or forensic analysis engagements, explaining the process and providing regular updates.
- Work closely with clients to understand their needs, scope of investigation, and collection requirements.
- Educate clients on data preservation strategies to minimize the risk of data spoliation or loss during investigations.
- Perform investigative analysis activities for a variety of digital devices, computers, storage media, servers, networks, cloud-based services, and mobile devices.
- Perform remote or onsite collections in a defensible manner from a wide array of ESI, including: computers, mobile devices, media storage devices, servers, networks, social media, and cloud-based services.
- Attend Consilio office forensic lab to leverage infrastructure/job requirements, as needed.
- Support EMEAA practice lead regarding regional on-site collections, including international travel.
- Perform data extractions, restoration and data conversion to prepare data for processing and hosting.
- Leverages experience with forensic tools, including Encase, FTK, Axiom, Digital Inspector, Oxygen and Cellebrite to carry out forensic investigations and reporting.
- Displays sound knowledge and expertise of common operating systems and applications and exhibits an aptitude for problem solving in a methodical manner consistent with forensic protocols.
- Follow Digital Forensic good practice methodologies (ISO17025 standard and ACPO Principles of Digital Evidence) in all aspects of the forensic and eDiscovery workflow.
- Ability to be responsive to internal and external communications.
- Has the ability to make well-reasoned decisions “on the spot” and execute on the plan.
- Stay current on emerging trends, tools, and technologies in forensic collections and analysis to continuously improve processes and knowledge share.
- Act as a mentor to consultants.
- Lead and/or support scoping calls for new matters.
- Lead / Ownership of day-to-day activities for DFES projects, as assigned.
- Lead data collections calls with Client IT contacts / Counsel.
- Bachelor’s degree in forensic computing or equivalent relevant experience.
- 6-8 years of progressively responsible experience in related forensic and consulting roles.
- Strong proficiency in digital forensics tools (e.g., EnCase, FTK, X1 Social Discovery, Cellebrite, etc.).
- Ability to clearly explain technical analysis processes and data collection methodologies to clients and legal teams.
- Familiarity with rules of evidence, ACPO guidelines, ISO17025 and Chain of Custody.
- Proven leadership experience in managing clients and driving successful engagements.
- Displays high degree of comfort operating in a client-facing environment and meeting the needs of clients.
- Strong interpersonal skills, with the ability to build trust and relationships with clients while addressing sensitive or confidential matters.
- Displays competence in oral delivery of complex technical information to non-technical clients.
- Ability to thrive in a highly collaborative small team environment.
- Willingness to handle urgent collections or forensic investigations with tight deadlines.
- Strong organizational skills to manage multiple investigations, track project timelines, and meet deadlines.
- Experience in data acquisition, analysis, and preservation from various digital platforms (e.g., computers, mobile devices, cloud services).
- Familiarity providing expert guidance in legal proceedings.
- Strong attention to detail and critical thinking abilities to solve complex forensic cases.
- Manage workload independently and to meet investigation deadlines and client needs.
- Availability for short notice or weekend travel when necessary.
- Certifications in EnCase, Cellebrite, Nuix, CFE or similar.
- SQL or scripting.
- Testimony experience.