
Sr. Technical Program Manager - Microsoft Security Organziation (MSO)
- Cheltenham, Gloucestershire
- Permanent
- Full-time
- Program management of multiple simultaneous engagements, delivering status reports to managers, coordinating customer and team resources needed to respond
- Support of customer and internal needs (both pre- and post-onsite deployment), clearly communicating objectives and guidance to stakeholders
- Provide comprehensive project summaries for process improvement, post incident reporting, and ensuring that feedback and data collected for each escalation or incident
- Produce repeatable processes and instruct teams on these processes
- Support logistics, triage, and prioritization of feature requests for the development group
- Accountable for the quality of own work; to be delivered within agreed procedures and timeframes and focused on internal and/or external customer needs
- Maintain a high-level understanding of the security tools and processes used by Microsoft in order to thoroughly answer customer concerns
- Additional operational assistance with the needs of a growing business, including new offering development, internal rhythm of business communications, and field training.
- Work independently and effectively, and manage through ambiguity
- Bachelor's Degree AND proficient years of experience in engineering, product/technical program management, data analysis, or product development
- OR equivalent experience.
- Experience managing cross-functional and/or cross-team projects.
- Experience with cybersecurity and/or security operations.
- Experience with network, identity, or identity technologies, and digital forensics and threat hunting, and threat intelligence and/or managed security services
- Strong technical program management and organizational skills including an ability to manage multiple ongoing engagements
- Ability to work across multiple organizations, to identify and execute solutions
- Role is UK based and requires you to have or be eligible to obtain SC Clearance.