
Commodities Application Support
- London
- Permanent
- Full-time
- Proactively monitor the trading systems.
- Configure the system for optimal performance.
- Analyze and resolve production support technical and functional issues.
- Respond to inquiries from various teams within the bank, including traders, marketers, risk managers, middle office, and back office, keeping them informed of system issues and changes.
- Log incidents and provide necessary information to the core development team for bug fixes and enhancements.
- Participate in the first-line support rota, which includes resolving overnight batch issues and providing on-call support during nights and weekends. This allows for in-depth analysis when not engaged in first-line support.
- Assist with release management.
- Understanding of front-to-back processes.
- Knowledge of commodities, PNL, and pricing is a plus.
- Proficiency in Python or other programming languages.
- Intermediate-level knowledge of relational databases and SQL.
- Infrastructure expertise, particularly with Windows infrastructure and servers, is essential.
- Familiarity with script languages (e.g., PowerShell) and the Windows environment is a plus.