Customer Development Executive

Certas Energy

  • Warrington, Cheshire
  • Permanent
  • Full-time
  • 9 days ago
Customer Development ExecutiveBirchwood - Office basedExcellent Salary + BenefitsDevelop a career with an industry leading FTSE 100 company with a high spec open plan office environment an expanding team.This is an opportunity to join a dynamic and results-driven Fuel Card division.Role purpose:To maintain your existing portfolio and to increase and maximise opportunities.
  • Secure sales of fuel by effectively matching customers' current and potential future needs in line with targets/KPI and the company sales approach.
  • Acquire new customers via referrals from the existing customer base.
  • Create and maintain an up-to-date knowledge of competitor activity and developments, and record.
  • Log and provide an effective response and resolution to customer enquiries and requests for information. Ensure accounts are fully maintained and updated in all areas as and when required.
  • Retention of existing customer portfolio.
  • Developing & managing long standing relationships with customer portfolio to prevent churn.
  • Work to a structured and agreed contact strategy
  • Complete daily/weekly/monthly calls in line with above
  • Ensure that all calls are effectively “closed” with an action to develop pipeline.
  • Develop the existing customer base with the specific aim of cross-selling other relevant products and services, effectively matching customers' current and potential future needs with targets and the Company sales approach.
  • Record accurately all customer interactions
  • of all the company's products and services.
  • Ensure effective use of IT systems
What we are looking for:
  • Strong ability to engage and influence.
  • Excellent communication, negotiation, and relationship-building skills.
  • Experience in account management and customer retention strategies.
What We Offer:
  • Competitive salary with generous commission structure and benefits.
  • Career growth opportunities within a FTSE 100 company.
A dynamic, fast-paced work environment with a collaborative team cultureEqual Opportunities StatementWe are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from candidates who meet the minimum required job role criteria, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.We actively promote equal opportunities and are dedicated to ensuring that our recruitment, selection, training, and promotion decisions are made based on skills, qualifications and experience only.If you require any reasonable adjustments to support your application or to attend an interview, if shortlisted, please let us know and we will be happy to assist.For further information please email

Certas Energy