Student Progression Coordinator
- Stockton-on-Tees, County Durham
- £12,941 per year
- Permanent
- Part-time
To implement Study Group’s policies, standard operating processes and procedures, with the purpose of ensuring staff and students are fully supported to maximize student outcomes and satisfaction.
The post holder will report to the Head of Progression and Enrichment . The post holder will work in matrix structure and need to build strong working relationships within the Student Experience Team, central Study Group teams and the university partner to ensure the smooth running of the Centre.ABOUT THE ROLE
- To assist in organising and delivering induction, enrichment, transition and engagement activities and produce related materials to help develop skills and sense of community
- Responsibility for the provision of engagement and progression support within the centre and the related administration and secure record-keeping
- Provide 1:1 progression and transition counselling to students, supporting their personal and academic development.
- To monitor the academic engagement of students
- To track student performance, liaise with the academic team to identify suitable intervention strategies, and ensure performance and progression records are maintained.
- To monitor, track and provide reports on student destination offers and refer students to the Extended Progression Team for assistance in finding alternative choices where they do not meet their progression requirements.
- Be a key point of contact for all students and deal professionally and promptly with student enquiries and requests for support, fostering positive relationships with the student body.
- Assist in organising and delivering student events such as induction, transition and enrichment activities .
- Liaise with central teams to manage workload in busy periods or during absence
- In liaison with central teams contribute to the continuous improvements of processes and communication to enhance the student experience
- To foster productive relationships with internal and external stakeholders
- To deal with general student queries – face to face, by email and phone
- To foster productive relationships with internal and external stakeholders
- Any other duties as required by the Student Experience Director or College Director.
- Bachelor's degree (or equivalent experience)
- Supporting students in an educational context
- Working to develop, build and maintain the Student Experience
- Working in a regulated environment
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.Powered by JazzHR
We are sorry but this recruiter does not accept applications from abroad.