
Resident Liaison Officer
- Ely, Cambridgeshire
- £30,000 per year
- Permanent
- Full-time
- Working on a planned maintenance contract you will provide support to a well established team that deliver refurbishments and repairs to social housing properties
- Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures.
- Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and procedures
- Previous experience in a RLO role within a similar industry, ideally Social Housing
- Have a full UK driving licence commutable to Cambridge and surrounding areas
- Are an excellent communicator comfortable with in person and telephone conversations