Senior Parts Advisor
- West Bromwich, West Midlands
- £29,000-32,000 per year
- Permanent
- Full-time
- Location: West Bromwich
- Salary: £13.20 per hour (Circa £29,000 basic)
- OTE: £32,000+
- Hours: Monday to Friday, 8:00am - 5:00pm (42.5 hours per week)
- Contract: Full-time, Permanent.
- Deliver outstanding service to customers both face-to-face and over the phone
- Manage parts enquiries and orders in an accurate and timely manner
- Organise and prioritise workload effectively to meet daily and weekly targets
- Maintain high standards of performance and professionalism across all tasks
- Support and collaborate with colleagues to achieve department goals.
- Previous experience in the commercial automotive industry, ideally in a parts or service environment
- Solid understanding of parts ordering, invoicing, and payment processes
- Confident using Microsoft Office (Word, Excel, Outlook)
- Excellent communication skills and a clear, professional telephone manner
- Outstanding organisational and administrative abilities
- A customer-first attitude with a proactive and enthusiastic approach.
- Competitive hourly rate with overtime available
- Bonus scheme
- Healthcare scheme
- Cycle to work scheme
- Recruitment incentive awards
- Enhanced holiday entitlement with length of service.
- Be part of the UK's largest commercial main dealer group
- Join a trusted, family-run company with over 100 years of success
- Work with a wide variety of commercial vehicles, including electric models
- Real career progression opportunities across a multi-location organisation.