National Account Manager (Grocery/Retail) – Myprotein
- Manchester
- Permanent
- Full-time
- Manage a dedicated portfolio of UK Grocery accounts, ensuring company profitability, customer satisfaction, and achievement of individual growth targets.
- Take full ownership for delivering key commercial objectives within assigned customer(s), aligning activities with the overall business strategy through proactive relationship management at multiple stakeholder levels.
- Continually assess the customer product mix to improve profitability (PPU), incorporating marketing initiatives such as complexity reduction and cost-optimised product recommendations.
- Develop and maintain customer joint business plans where relevant, ensuring alignment with business priorities.
- Lead negotiations with buyers to secure optimal distribution levels and fixture space, prioritising the most profitable and high-volume SKUs.
- Manage customer and internal relationships across multiple departments (commercial, technical, product development) to achieve results within a complex matrix environment.
- Maintain forecast accuracy in line with account targets, collaborating with the demand planner to implement changes that support CSL and stock targets, while feeding into the company's financial planning cycle.
- Conduct annual reviews of customer account plans as part of the budgeting process for the upcoming year.
- Implement agreed promotional plans within defined trade investment budgets, evaluating effectiveness to ensure maximum ROI on promotional spend.
- Provide accurate rolling monthly sales forecasts to the business.
- Deliver and refine an accurate monthly demand plan.
- 3+ years of experience in Account Management within the Food & Beverage or Grocery Retail sector
- Strong understanding of the UK retail landscape, with a proven track record of delivering commercial growth
- Knowledge or genuine interest in sports nutrition, health, or wellness products
- Excellent communication and presentation skills, with the ability to influence internal and external stakeholders
- Strong analytical and problem-solving abilities, with confidence in using data to drive decisions
- Ability to manage multiple projects and priorities in a fast-paced, dynamic environment
- Collaborative and relationship-focused, with experience building and maintaining key customer partnerships
- A proactive, solutions-oriented mindset with the drive to take ownership and lead initiatives
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
- 25 days annual leave plus bank holidays.
- Don't want to work on your birthday? We don't either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
- Access face-to-face and virtual appointments with our in-house GP.
- Access our in-house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service