Programme Manager (Modern Workplace)

RSA Insurance

  • United Kingdom North America
  • Permanent
  • Full-time
  • 9 hours ago
At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe.We have a bold ambition to become the best Commercial Lines business in the UK, demonstrated by our recent acquisition of NIG and Farmweb, allowing us to scale by leveraging our combined financial strength and importantly ensure our people feel the benefits of our joint capabilities. We are currently recruiting for a Programme Manager (Modern Workplace) to join our established and experienced CIO team here at RSA on a hybrid basis.Your Role The purpose of this role is to manage the end-to-end delivery process across a number of workstreams for simple to complex programmes. You are accountable for working with cross-functional teams to ensure that programmes and projects are completed within agreed outcomes and scope (typically cost, time and quality). Your leadership and stakeholder management is of pivotal importance to success in this role.Our programme managers are empowered to define their team's ways of working and choosing the best technique to successfully deliver the scope of work. Programme and Project Managers together with Heads of Portfolio are jointly focused on supporting platform owners and technical leads to manage the platform lifecycle and roadmap, optimising the flow of work to realise value sooner. You will be responsible for driving and delivering change and leading a Team and acting as a Critical Partner to the Head of Modern Workplace and Operations.You will lead other project managers and may provide line management support to them, as needed by the nature of the change you are leading. As a member of the Head of Portfolio’s Delivery Team, you contribute to the overall success of the Portfolio, through your leadership as well as planning, tracking and reporting activities.As leader of the Modern Workplace Portfolio you will work closely with and advise technical and operational leads, sponsoring the latest technologies, leading on advocacy and ensuring the strategic roadmap is underpinned with the right change portfolio. Support the analysis of business processes and functional requirements of the EUC product sets. Represent the product and communicate benefits to enterprise architecture, CIO teams, project portfolio, procurement, change management and similar teams.Working with the business to capture requirements and translate into functional requirements of Modern Workplace tools and systems. Anticipate business needs and challenges while balancing with internal and external variables • Coordinate orchestrion and transition using agile change management of end-to-end technology life cycles with user experience and cultural focus • Drive adoption of EUC technologies and tools across all business functionsAbout You You will be an expert in Stakeholder engagement and management to enable buy in and timely decision making as well as having gravitas when speaking with senior managers and stakeholders. You will develop and maintain programme and project plans, manage, monitor and report on both programme and project progress. You will manage risks, issues and dependencies to enable the achievement of programme and project objectives.You will have a solid background of delivery in Modern Workplace technologies such as Microsoft 365, Intune, Entra ID and other Microsoft product stack technologies. Experience of driving technology change and adoption, and reporting on workplace technology adoption. Experience with integrations and migration paths from on-prem solutions to Microsoft 365 Microsoft.We are also looking for the following Soft Skills and Programme Management skills:Soft Skills
  • Collaborate, communicate with & manage key stakeholders across the business and its delivery partners to clarify/refine project outcomes, timescales, quality and cost, with value for the business front of mind
  • Lead culture through how you work and demonstrate our leadership success factors every day
  • Build and maintain relationships across teams to align roadmaps, manage risks
  • Problem solving and decision making, escalating when necessary and in a timely way
Programme Management Skills
  • Scoping, planning, estimating & defining programme organization structures and ways of working
  • Risk Management – identify, mitigate and track technical, financial, operational and people risks. Escalate where appropriate and work with other programme/project managers to identify portfolio and enterprise level risks and ensure they are recorded and have relevant owners
  • Delivery of strategic programmes and projects, ensuring team members have required skills and resources
  • Working knowledge & application of tools across the SDLC/Programme Methodology and within the wider change framework
  • Influential negotiation and communication to drive various delivery-based decisions
What we offer you At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.We will give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts, the best the industry has to offer. You will be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.About Us We celebrate individuality and it is important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.We understand that home life is a priority and are happy to consider reduced hours or job shares.If you think you would be a great fit for us, but do not meet all the requirements of the role, please contact us as we would love to discuss how RSA could be the next step in your career journey.As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.If you wish to be considered under the scheme then please answer yes to the question Do you wish to be considered under the Disability Confident Scheme? in RSAs application form.Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.

RSA Insurance