Customer Service Administrator
- Corsham, Wiltshire
- £12.73 per hour
- Temporary
- Full-time
£12.73 per hour + holiday
Corsham, Wiltshire
6 week Temporary AssignmentDo you have previous customer service experience? Are you immediately available? If the answer is YES, then this could be the temporary position you have been looking for!Working in partnership with my client, we are looking to recruit a proficient and engaging Customer Service Administrator to join their growing team in Corsham. You will be the main point of contact for customers ensuring a first-class service is provided at all times.Duties:
- Contacting customers to arrange deliveries
- Resolve customer queries via telephone and email
- Liaise with 3rd party logistics
- Schedule appointments
- Update and maintain electronic records and documentation
- Liaise with outside organisations
- Ensure all documentation is accurate and correct
- General administration
- Previous customer service experience is essential
- Excellent communication and organisational skills
- Professional and personable telephone manner
- Able to build rapport quickly
- Sound knowledge of Microsoft Office
- Able to work well under pressure and to timescales