
SWIFT Payments Officer (2nd Jobber)
- London
- Permanent
- Full-time
- Payment Processing: Process and approve a wide range of payments, including SWIFT, SEPA, and corporate remittances, ensuring all transactions are timely and accurate.
- Workflow Management: Administer EMEA workflows, managing the receipt of instructions, distribution of tasks, and quality control checks for completion.
- Customer & Stakeholder Support: Serve as a key point of contact for external and internal clients, including front office teams, providing a "customer first" support standard via phone and email.
- Issue Resolution: Identify, investigate, and resolve operational issues and errors promptly, escalating complex cases to senior staff as needed.
- Compliance & Reporting: Adhere strictly to all procedural guidelines, including reporting AML-related issues.
- System Operations: Coordinate daily tasks and monitor systems such as MIDAS Fusion and other legacy platforms.
- 1-2 years of professional experience in a banking or financial services environment, with a focus on operations or payments.
- A solid understanding of domestic and international remittance and cash clearing services, as well as SWIFT and SEPA protocols.
- An understanding of Money Laundering procedures and a broad awareness of global sanctions (e.g., OFAC, BofE).
- Good working knowledge of Microsoft Office applications is essential; prior experience with Midas Fusion and G Base is a significant advantage.
- Excellent communication, numerical, and analytical skills. The ability to work collaboratively in a team and a proactive, customer-centric approach are essential