Recoveries Administrator
- Basingstoke, Hampshire
- Permanent
- Full-time
Working Hours: Monday to Friday, shift pattern between 08:00-18:00
Salary: Competitive + Benefits
Contract Type: Full-time, PermanentOverview:This role is ideal for someone with experience in customer service or collections, looking to develop their career in a structured and supportive environment.Key Responsibilities:
- Manage the insolvency process, including agreement terminations and liaising with insolvency practitioners.
- Coordinate the collection of sales proceeds and ensure accurate documentation for events such as terminations and write-offs.
- Issue instructions to repossession agents and ensure assets are recovered and agreements are settled or written off.
- Process invoices from external partners and ensure timely payments.
- Support process flow administration for key accounts and suppliers.
- Provide general administrative support to ensure the smooth running of the department.
- Assist with ad-hoc duties and support the wider team as required.
- Previous experience in a customer service, collections, or recoveries environment.
- Confident and professional telephone manner.
- Strong organisational skills with proven time and task management abilities.
- Ability to work effectively in a fast-paced, open-plan office environment.
- Business casual dress code.
- Full training provided, including induction and ongoing development.
- Annual compliance training via an online platform.
- Regular performance reviews and career development opportunities.