Housekeeping Team Leader

InterContinental

  • Edinburgh
  • £29,120 per year
  • Permanent
  • Full-time
  • 7 days ago
We are looking for an authentic and driven Housekeeping Team Leader(Full Time) to join us at Kimpton Charlotte Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections!Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa – we cover it all!As a Housekeeping Team Leader, we will support you to:
  • Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
  • Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
  • Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
What do you need to be a Housekeeping Team Leader? Well, your main duties and responsibilities will be providing guests with a pristine room, meeting health and safety standards and working at pace to ensure rooms are ready for our guests to start checking into. Greeting guests with a friendly manner and communicating regularly with our Front Office team. So, we are looking for someone who has…
  • Availability to work 40 hours per week
  • Previous experience in Hotel Cleaning, as room attendant or public areas cleaner
  • Experience with handling guests queries and complaints
  • To be willing to learn new things and work as part of a wide hotel team
  • To exercise leadership through fairness and respect, and demonstrate support of management directives
  • To be responsible for your own and your team cleanliness of guest rooms, corridors and pantries within instructed area of responsibility
  • To be responsible for the day-to-day performance of housekeeping team members within their given area of responsibility
  • To report, and support team to report, maintenance issues (using hotel service optimisation / property tool)
  • Effective mentoring and training of the staff guided by the Housekeeping Manager, so as to achieve and maintain quality brand standards through the execution of departmental trainings
  • Excellent organizational skills and practices in line with effective time management
  • To adhere to all legal rules, regulations and guidelines of the hotel
Joining the Kimpton family isn’t just about providing our guests with excellent service, we also have secured a spot in Fortune’s ‘100 best companies to work for’ 7 times since 2009, and it is no surprises why! We can offer you…
  • Financial security – £14.00 per hour (£29,120.00 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role. Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
  • Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
  • Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
  • Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
  • Hotel specific benefits – complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property.
If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today! Check out our Instagram page @kimptoncharlottesquare to see more.You must meet the legal requirements to work in the UK.At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

eQuest