Hub Receptionist

NHS

  • Wigan, Greater Manchester
  • £12.21 per hour
  • Contract
  • Part-time
  • 1 day ago
The role will involve , greeting and booking patients in on arrival at the hub site and patient satisfaction surveys. Full induction will be provided.Our Hub sites are located across the borough & we have sessions available on :-
  • Saturday - 10:00 - 16:00
  • Sunday - 10:00 - 16:00
The above are at sites based - WN1 Standishgate & WN2, WN4, WN3. We also have other hub sites with overtime available across the Wigan borough.Full Inductions and training will be provided.Main duties of the jobThe role involves booking patients in on arrival, Professionally deal with any queries as they arise and keep the GP's informed if any changes occur to the prebooked appointments.To be confident with patients and professional at all times.Ensure a handover is completed to your service coordinator if applicable and all keys & equipment are returned to the designated place.Audit checks to be completed on every session and Patient surveys to be distributed accordingly to the patients on arrival.Experience is preferred but full training will be provided on induction.About usWigan GP Alliance is a well-established Primary Care provider within the Borough of Wigan and Leigh, established in 2015 to respond to the Prime Ministers Challenge Fund. The Alliance has grown to deliver its core services and extended its delivery to provide many more services and additional support for the whole Borough, reacting when required to in time of need eg Covid-19 response.We provide services across the whole Borough to a number of fixed locations.DetailsDate posted02 September 2025Pay schemeOtherSalary£12.21 an hourContractFixed termDuration12 monthsWorking patternPart-timeReference numberB0385-25-00100209Job locations17 Beecham CourtWiganLancashireWN3 6PRAshton Medical Centre120 Wigan RoadAshton-in-makerfieldWiganLancashireWN4 9SUPennygate Medical Centre109 Ladies LaneHindleyWiganLancashireWN2 2QG66 StandishgateWiganLancashireWN1 1UWWorsley Mesnes Health CentrePoolstock LaneWiganLancashireWN3 5HLJob descriptionJob responsibilitiesDemonstrate organisational skills with the ability to prioritise workload, work to deadlines and react positively to situations at short notice.Willingness to work in a flexible manner as part of a team and to adapt working practices to suit the changing demands of service requirements., for example supporting staff shortage and telephony support.Good understanding of the NHS IT systems. (Training will be provided where necessary).To possess good interpersonal and communication skills and an ability to operate with diplomacy.To have a good knowledge of Microsoft Outlook/ Office and its applications including experience of using Excel spreadsheets effectively.Able to work successfully both autonomously and as part of a team; maintaining good working relationships and knowing when to refer to others.To possess good organisation and logistical skills and apply a high attention to detail.Job descriptionJob responsibilitiesDemonstrate organisational skills with the ability to prioritise workload, work to deadlines and react positively to situations at short notice.Willingness to work in a flexible manner as part of a team and to adapt working practices to suit the changing demands of service requirements., for example supporting staff shortage and telephony support.Good understanding of the NHS IT systems. (Training will be provided where necessary).To possess good interpersonal and communication skills and an ability to operate with diplomacy.To have a good knowledge of Microsoft Outlook/ Office and its applications including experience of using Excel spreadsheets effectively.Able to work successfully both autonomously and as part of a team; maintaining good working relationships and knowing when to refer to others.To possess good organisation and logistical skills and apply a high attention to detail.Person SpecificationQualificationsEssential
  • Minimum Grade C in Maths and English, or equivalences.
  • Computer literate
  • Confident communicator
  • Flexible
Desirable
  • Knowledge of System one desirable, however full training will be provided.
Person SpecificationQualificationsEssential
  • Minimum Grade C in Maths and English, or equivalences.
  • Computer literate
  • Confident communicator
  • Flexible
Desirable
  • Knowledge of System one desirable, however full training will be provided.

NHS