Space NK- Supervisor
Battersea Academy for Skills & Employment
- Battersea, South West London
- Permanent
- Full-time
Reports: Keyholders, Beauty AdvisorsMain Purpose of the Role:The Supervisors main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.They must aim to deliver:
- A customer first approach
- A visually inspiring and inviting store environment
- A fully compliant store, adhering to all company processes and policies
- Delivers a 'customer first' experience exceeding customer expectations
- Supports their team to ensure a 'customer first' experience is delivered consistently
- Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion
- Exceeds the company acquisition target for N.dulge
- Supports stock file accuracy - adheres to all stock handling policies to ensure stock accuracy and
Communication
- Ensures team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and
- Communicates clearly and concisely with all internal and external business partners to drive
Commerciality
- Actively identifies innovative opportunities to maximise their business
- Confidently analyses all available business reports to review weekly, monthly and yearly
Team
- Supports the store recruitment process, retaining diverse teams that deliver our 'customer first'
- Creates an inclusive, welcoming and approachable environment for employees to thrive in
- Confidently delivers feedback and escalates any performance issues to the Store Manager or Assistant
Leadership
- Leads, motivates and inspires the team - be a role model!
- Coaches and develops their team and individuals to achieve their full potential
- Ensures the store is maintained in line with Company maintenance and Health & Safety standards.
- Understands and adheres to all Company loss prevention practices
- Ability to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate their team
- Ability to understand and analyse commercial reports to drive business opportunities
- Ability to identify key performance behaviours and competencies within the team
- Strong communication skills
- Strong prioritising and organisational skills
- Leads by example
- Values honesty and integrity in working relationships
- Ability to manage change
- Flexibility to meet rapidly changing priorities and deadlines
- Ability to delegate tasks and follow up effectively to ensure completion
We are sorry but this recruiter does not accept applications from abroad.