DEPUTY FRONT OF HOUSE MANAGER - GRANTLEY ARMS
- Grantley, North Yorkshire
- Permanent
- Full-time
- Engaging with guests and team members to meet and exceed their needs.
- Acting as a coach and mentor to your team and ensure high engagement levels, people development and retention.
- Managing cost and revenue in all areas of the business without impact on the brand, or quality standards.
- Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience.
- Possess a sound understanding of the public house and gastropub scene to retain and increase the restaurant’s competitive advantage through continuous proactive strategic and operational planning, keeping us ahead of our competitors.
- Proactively attracting and selecting talent for the Grantley Arms in line with company procedures and culture.
- Hands on approach to work, always being productive and looking to improve
- Detail orientated and drives standards
- Possess a positive attitude and a desire to learn
- Ability to meet deadlines and work under pressure
- Friendly, courteous and helpful with excellent communication skills
- Motivated to go the extra mile for guests and colleagues
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team
- Tips typically over £200 per month (£2,400 per year)
- Complimentary bespoke uniform and chef whites
- Complimentary meals whilst on duty
- Refer a Friend bonus - Earn up to £1000
- Complimentary employee car parking
- Complimentary state of the art onsite gym - with personal trainer support
- 31 days annual leave (including bank holidays) increasing with service
- Professional development opportunities at all levels
- Reimbursement on work shoes, sight tests and professional memberships
- Modern and spacious discounted live in accommodation for eligible roles
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
- We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
- Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
- Team Member of the Month Awards
- Discount on Grantley Halls Restaurants, Spa products and Gift Shop
- Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
- Cycle to work scheme
- Access to Wagestream, allowing you to instantly access your wages
- Simplyhealth - Health cash plan