Assistant Operations Manager

Oak View Group

  • London
  • Permanent
  • Full-time
  • 17 days ago
Oak View Group:Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations. About the Venue:Since 2011, Rhubarb have provided all food and drink at the iconic Royal Albert Hall. With over 350 diverse and exciting events taking place each year, guests to the Royal Albert Hall can complement their visit with exceptional hospitality experiences.We manage 147 hospitality boxes, private and semi-private dining rooms, a roof terrace and for a handful of spectacular gala dinners, the arena itself. In addition to the busy box hospitality, our events span meetings, dinners, corporate launches, drinks parties and awards shows from BAFTA’s to the BFA’s.Role Purpose:We're seeking a positive, energetic Assistant Operations Manager who is passionate about providing outstanding guest experiences. You'll play a key role in ensuring our legendary venue continues to set the standard for event hospitality.What you'll do:
  • Ensure all event spaces and catered boxes are prepared to our standards
  • Champion training within the department, taking the lead to ensure flawless event execution
  • Manage staffing levels strategically based on ticket sales and crowd demographics
  • Support seamless operations across multiple simultaneous events and venues
What we're looking for:
  • Positive attitude with infectious energy and enthusiasm
  • Genuine passion for exceptional customer service
  • Strong organisational and time management skills
  • Ability to adapt quickly to different event types and guest expectations
  • Experience in hospitality and events.
What you get
  • Salary £35,000
  • Exceptional opportunity for training and development
  • Meals on duty
  • 40% Discount in our restaurants and bars
  • Internal transfer and promotion opportunities
  • Brilliant employee recognition schemes
  • Cross exposure to the wider business, events in London and beyond
Our Inclusion Commitments:RHC is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.Wherever you come from, wherever you are going, we’d love to hear from you.If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need. Employee Screening and Eligibility to Work:As part of the recruitment process, you will need to prove your eligibility to work in the UK.All applicants will receive a response.

Oak View Group