Carers Lead

NHS

  • Wellington, Somerset
  • £27,820 per year
  • Permanent
  • Full-time
  • 9 hours ago
The Carers Lead role at Wellesley Hospital is an exciting opportunity to provide support, advice and signposting to families, carers and/or significant others of patients admitted to the hospital. The successful candidate will be responsible for leading on carers forums, linking family carers with the relevant Multi-Disciplinary teams, and using positive family engagement to transform the experiences of patients and their families.Main duties of the jobAs the Carers Lead, you will be responsible for providing support to individuals, some of whom may be distressed. The post holder will need to be self-aware, compassionate and actively seek to address self-care. They will be the lead for supporting carers forums, to encourage engagement in carers forums, and provide information to family carers about support groups available, both local and national. The Carers Lead will also be responsible for linking family carers with relevant Multi-Disciplinary teams and using positive family engagement to transform the experiences of patients and families.About usElysium Healthcare is an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.DetailsDate posted04 September 2025Pay schemeOtherSalary£27,820 a yearContractPermanentWorking patternFull-timeReference number1376934790Job locationsElysium HealthcareWellingtonTA21 9FFJob descriptionJob responsibilitiesAre you a Carers Lead looking for a new opportunity to work at a friendly, values driven, established service? If so, join Wellesley Hospital as the Carers Lead and discover what delivering great healthcare should feel like.You will be providing support, advice and signposting to families, carers and/or significant others following admission and throughout their stay at Wellesley Hospital.You will need to be compassionate and empathic, responsive and understanding with a willingness to support both family carers and the treating Multi-disciplinary team.As the Carers Lead, you will be:
  • Be responsible for providing support to individuals, some of who may be distressed. The post holder will need to be self-aware, compassionate and actively seek to address self-care.
  • Be the lead for supporting carers forums, to encourage engagement in carers forums.
  • Provide information to family carers about support groups available, this could include both local support groups and national support groups.
  • Be responsible for linking family carers with relevant Multi-Disciplinary teams
  • Use positive family engagement to transform the experiences of patients and families
To be successful for this role, you will need:
  • Working knowledge and practice of Professional Boundaries
  • Experience of working with the public in a public facing service such as health care
  • Desirable- Level 3 Health and Social Care Qualification
  • IT Literate
  • Knowledge of the Mental Health Act
  • Good telephone skills
  • Able to demonstrate active listening skills
  • Personable, responsive and able to escalate carers concerns when applicable.
What you will get:
  • Annual salary of £27,820
  • The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off!
  • Free meals and parking ( this depends on site)
  • Wellbeing support and activities to help you maintain a great work-life balance.
  • 24 hour GP Service to ensure you are the best you can be
  • Access to Wagestream, to help you manage your finances
  • Career development and training to help you achieve your career goals.
  • Pension contribution to secure your future.
  • Life Assurance for added peace of mind.
  • Enhanced Maternity Package so you can truly enjoy this special time.
There is also a range of other benefits including retail discounts, special offers and much more.About your next employer:You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.Job descriptionJob responsibilitiesAre you a Carers Lead looking for a new opportunity to work at a friendly, values driven, established service? If so, join Wellesley Hospital as the Carers Lead and discover what delivering great healthcare should feel like.You will be providing support, advice and signposting to families, carers and/or significant others following admission and throughout their stay at Wellesley Hospital.You will need to be compassionate and empathic, responsive and understanding with a willingness to support both family carers and the treating Multi-disciplinary team.As the Carers Lead, you will be:
  • Be responsible for providing support to individuals, some of who may be distressed. The post holder will need to be self-aware, compassionate and actively seek to address self-care.
  • Be the lead for supporting carers forums, to encourage engagement in carers forums.
  • Provide information to family carers about support groups available, this could include both local support groups and national support groups.
  • Be responsible for linking family carers with relevant Multi-Disciplinary teams
  • Use positive family engagement to transform the experiences of patients and families
To be successful for this role, you will need:
  • Working knowledge and practice of Professional Boundaries
  • Experience of working with the public in a public facing service such as health care
  • Desirable- Level 3 Health and Social Care Qualification
  • IT Literate
  • Knowledge of the Mental Health Act
  • Good telephone skills
  • Able to demonstrate active listening skills
  • Personable, responsive and able to escalate carers concerns when applicable.
What you will get:
  • Annual salary of £27,820
  • The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off!
  • Free meals and parking ( this depends on site)
  • Wellbeing support and activities to help you maintain a great work-life balance.
  • 24 hour GP Service to ensure you are the best you can be
  • Access to Wagestream, to help you manage your finances
  • Career development and training to help you achieve your career goals.
  • Pension contribution to secure your future.
  • Life Assurance for added peace of mind.
  • Enhanced Maternity Package so you can truly enjoy this special time.
There is also a range of other benefits including retail discounts, special offers and much more.About your next employer:You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.Person SpecificationQualificationsEssential
  • The successful candidate will need a working knowledge and practice of Professional Boundaries, experience of working with the public in a public facing service such as health care, and desirably, a Level 3 Health and Social Care Qualification. They will also need to be IT literate, have knowledge of the Mental Health Act, good telephone skills, and the ability to demonstrate active listening skills. The candidate should be personable, responsive and able to escalate carers' concerns when applicable.
Person SpecificationQualificationsEssential
  • The successful candidate will need a working knowledge and practice of Professional Boundaries, experience of working with the public in a public facing service such as health care, and desirably, a Level 3 Health and Social Care Qualification. They will also need to be IT literate, have knowledge of the Mental Health Act, good telephone skills, and the ability to demonstrate active listening skills. The candidate should be personable, responsive and able to escalate carers' concerns when applicable.

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