
Data & Platform Analytics Lead
- London
- Permanent
- Full-time
- Analytics Leadership: Lead the data and platform analytics function, setting the vision, roadmap, and priorities that align with our strategic goals.
- Customer-facing dashboards and insights: Develop, automated and intuitive client-facing dashboards that reflect how the platform is performing technically, and supporting a client's outcomes
- Platform Intelligence: Develop scalable analytics frameworks to measure platform engagement, feature usage, customer behaviour, and system performance.
- Strategic Insights: Deliver proactive, data-driven recommendations to influence product roadmap, customer success strategies, and go-to-market decisions.
- Data Infrastructure Collaboration: Work with data engineering and platform teams to ensure quality data pipelines, tools, and architecture for advanced analytics.
- Partnerships: Collaborate with executive leadership and other partners to identify analytics opportunities and drive key initiatives.
- Advanced Analytics: Promote the use of predictive modelling, experimentation (A/B testing), and machine learning to deepen insights and optimize outcomes.
- Data Governance & Integrity: Ensure the accuracy, privacy, and compliance of analytics efforts across the business.
- Experience in data analytics or data science roles with leadership capacity within a software/SaaS platform business.
- Experience delivering business impact through analytics in a product-led environment.
- Experience with SQL & data visualization tools (e.g., Looker, Tableau, Power BI), and experience with cloud data ecosystems (e.g., Snowflake, BigQuery).
- Understanding of platform metrics, user journey analytics, retention/cohort analysis, and funnel optimization.
- Simplify complex data insights for executive audiences.
- Flexible work environment, working hybrid or in the office if you prefer.
- Great compensation package and discretionary bonus plan
- Core benefits include pension, bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.