Team Manager - Edinburgh

Harvey Nichols

  • Edinburgh
  • Permanent
  • Full-time
  • 28 days ago
Luxury department store, Harvey Nichols, is searching for a new Team Manager to join its thriving Edinburgh store. The Team Manager’s mission is to provide a world-class luxury customer experience in your area. You will inspire your teams to deliver exceptional and unique service, fostering a customer-first, clientelling-led environment to achieve your team’s budget and targets.Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.How we reward your hard work…At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
  • Up to 40% off fashion
  • Up to 40% off hospitality
  • 30% off beauty and perfumery, wine and spirits
  • Clothing allowance
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!About the role…
As a Team Manager you will be the customer face of your area with a visible presence on the shop floor, leading your teams to deliver. You will:
  • Support team to achieve or surpass financial targets and KPI’s
  • Maintain excellent product knowledge, stay aware of competitors, and keep up with fashion trends and styling
  • Develop relationships with brands and buyers to develop exceptional product knowledge
  • Ensure the team maintains exceptional product knowledge, competition awareness, and stays up-to-date with fashion trends and styling.
  • Lead and monitor the execution of clientelling activities in line with store priorities and coach the team accordingly
  • Manage and develop relationships with Concessions, Brand Partners & Area Managers to drive performance and support growth.
  • Lead and coach the team to deliver an exceptional client experience.
Is this you?We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.
  • Have you got previous experience of luxury retail management?
  • Have you got previous clientelling experience?
  • Are you able to demonstrate delivery of key sales and KPI targets directly and through your team?
  • Do you have good business acumen with a drive for results?
  • Are you able to manage complexity, be flexible and able to adapt to most situations?
  • Are you a great communicator and can build great relationships with your team, your peers and upwards?
If this sounds like you, we want to hear from you!Where do I sign?If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.

Harvey Nichols