Business Area: Sales EngineeringSeniority Level: Mid-Senior levelJob Description:At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.Cloudera Solutions Engineers are the technical leaders in the sales account team. We’re a close-knit community and truly enthusiastic about our work, which gives us the opportunity to grow our personal reputation both internally and externally in the data community. We are responsible for securing the technical win in each sales opportunity and for building an ongoing relationship with our customers to ensure their business success with Cloudera technologies.The impact you will have:Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)Supporting the technical needs of customers including discovering new use cases for Cloudera’s technologyDesigning solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patternsDemonstrating Cloudera products in a way that inspires your customers to say “yes” to ClouderaPartnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful salesPresenting product roadmap and vision to inspire your customers to think biggerInterfacing with other Cloudera teams to ensure your customers hear one Cloudera voiceAdvocating for your customers’ needs to Product Management and EngineeringParticipating in external publicity and evangelism (conferences, meetups, webinars, blogs)Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community.What we’d love for you to bring to the table:A passion for using technology to make a difference to people and organisations. We'll supply some amazing tools to help you with this and you'll provide the connection to use cases, which make it real for your customersA minimum of 3 years experience in a customer-facing role, ideally in a pre-sales contextBachelor’s Degree in a Technical FieldThe ability to create and give technical presentations and demonstrationsExperience with some of the following technologies:Big Data, Data Warehousing or Relational DatabasesOne or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to haveData Engineering, Data Science or Machine LearningOperations, Security and Data Governance within the enterpriseUnix or LinuxExperience gathering and understanding customer business requirementsExcellent written and verbal communicationProblem solving skillsA willingness to learn, a curiosity to discover and a drive to make your customers successfulWhat you can expect from us:Comprehensive onboarding training in the Cloudera technology ecosystem and sales processesConnection to a teammate as a mentor to guide you through the first stepsFree access to Udemy for Business including Cloudera-curated learning plans and general training on (almost!) any topicContinuous connection to an internal community of friendly, knowledgeable peersWeekly updates from Cloudera experts in an informal setting on our global callsRegular 1:1s with your manager for coaching and career development. We are here to give you the support you need to do your job wellTeam activities and a friendly environment both remotely and in the officePaths to a variety of career options within ClouderaExcellent benefits package, including healthcare, pension, parental leave and subsidised gym membershipCompetitive salary with a 75% - Base / 25% - Bonus splitWhat you can expect from us:Generous PTO PolicySupport work life balance withFlexible WFH PolicyMental & Physical Wellness programsPhone and Internet Reimbursement programAccess to Continued Career DevelopmentComprehensive Benefits and Competitive PackagesEmployee Resource GroupsEEO/VEVRAA#LI-MH1#LI-Remote
