Our client is seeking a polished, proactive, and people-focused Operations Office Manager to take the lead in running their workplace to the highest standards. This temp-to-perm position is perfect for a natural leader who thrives in fast-paced environments, can keep multiple plates spinning, and knows how to create a welcoming, professional atmosphere for clients and colleagues alike.You'll be at the operational heartbeat of the buisness, responsible for overseeing client experience, facilities, team performance, and process efficiency, while driving a culture of excellence across the board.Key ResponsibilitiesBuild strong relationships with existing clientsSpot opportunities for operational improvements to maintain high standardsFoster a positive, professional workplace culture and support team growthLead team meetings, delegate tasks, and oversee performanceManage supplier and contractor relationshipsOversee client billing and invoicing processesEnsure facilities are maintained and meet health & safety complianceRespond promptly to building issues and emergenciesThe ideal candidate will:Lead with a proactive, hands-on approachPrioritise exceptional client care with clear, confident communicationBring strong operational and team management experienceStay calm, adaptable, and composed under pressureAre relentlessly organised with sharp attention to detailBuild trust quickly and create a warm, professional atmosphereTake initiative, remain solutions-focused, and confidently manage client-facing eventsThis is a potential Temp to Perm opportunity that is fully based on site.
