Customer Service Advisor

SVB Solutions

  • Warwick
  • Permanent
  • Full-time
  • 6 days ago
  • Apply easily
Customer Service Advisor – Hybrid (2 Days Remote)
Location: Warwick, Warwickshire
Salary: £24,576 per annum + Excellent Benefits
Job Type: Full-time, Permanent
Hours: Monday to Friday 830 am to 5 pm (No weekends or late shifts)Join a leading company that truly values its peopleAre you passionate about delivering excellent customer service? We’re recruiting on behalf of a respected, forward-thinking employer in Warwick who is looking for a Customer Service Advisor to join their team.This is an opportunity to develop your career in a supportive environment with structured training, career progression, and a genuine focus on employee wellbeing and work life balance.What’s in it for you?
  • Hybrid working – 2 days from home per week
  • Private healthcare
  • Critical illness and death-in-service cover
  • Staff discounts & social events
  • Free on-site parking
  • Office near Warwick Parkway station and close to A46
What will you be doing as a Customer Service Advisor?
  • Providing high-quality customer support via phone, email, live chat, and web queries
  • Handling administrative tasks to support smooth customer experience
  • Representing the brand with professionalism and empathy
What do you need to be successful as a Customer Service Advisor?
  • Previous experience in customer service or a customer-facing role
  • A friendly, can-do attitude and clear communication skills
  • Confidence using Microsoft Office and navigating IT systems
  • Able to reliably commute to Warwick for an 8:30 AM start on office days
Whether your experience comes from call centres, hospitality, retail, healthcare, or administration—if you love helping people, we want to hear from you.

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