
Client Service Administrator
- Ramsbottom, Greater Manchester
- £27,000 per year
- Permanent
- Full-time
- Salary - £25,000 - £27,000 Dependent on Exp
- Annual Bonus
- 25 Days Holiday
- Pension
- Free Parking
- Study Support
- Provide pre- and post-sales administration support to Para-planners/Advisers including Preparation of Engagement Letters, provision of Letters of Authority/Change of Agency Letters, downloading of Fact Find for completion, Client Agreements, Obtaining Provider Application Forms, setting up virtual files for new clients, obtain valuations of existing client policies, obtaining quotes, completing meeting follow ups, completing periodic suitability assessments where policies assessed as suitable, and so on.
- Provide up to date valuations to Para-planners/Advisers in respect of existing clients.
- Provide any relevant support information regarding existing clients to Adviser prior to meeting with client.
- Assist other team members in maintaining an accurate back office system and other client records.
- Pro-actively enhance industry and company knowledge, through external and internal sources.
- Participate in appropriate company and departmental training, competence and development initiatives.
- Answer telephone and deal with initial telephone enquiries.
- Answer intercom to meet and greet visitors.
- Carry out other duties as may reasonably be required to support all team members
- Excellent communicational skills both verbally and written
- Good systems experience with both Excel and word documents
- Ability to work to tight deadlines and working under pressure
- Previous experience within the financial services sector would be desirable
- Excellent team player .
LogicMelon
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