Assistant Store Manager (FTC Maternity Cover)
Belstaff
- Glasgow
- Permanent
- Full-time
- Working closely with the Store Manager to prioritise and create a client centric culture that exceeds the benchmark for our industry
- Supporting in creating a dynamic and positive team environment, empowering the team to deliver memorable storytelling and achieve targets through role modelling and regular training, coaching and development
- Consistently achieving sales targets and KPIs, motivating the team as well as making a significant personal contribution
- Being aware of sell through and sharing ideas with the Store Manager to respond with commercial solutions
- Reporting daily, weekly and monthly to Store Manager on sales patterns, best sellers, sales by employee and proposing actions, based on business trends, to enhance performance
- Managing stock closely including labelling, tagging and storage, whilst monitoring shrinkage
- Maximising stock levels on the shop floor, promoting key products and maintaining awareness of current press and editorial features
- Engaging existing clients and attracting new; actively encouraging the team to use an entrepreneurial approach and using CRM to maximise brand loyalty
- Assisting in planning and co-ordinating in-store promotional events
- Overseeing Visual Merchandising for the store alongside the Store Manager including following guidelines, maintaining excellent standards, delivering training to your team and sharing updates with Head Office
- Engaging the team through strong leadership, hosting regular updates, supporting to set objectives and develop trust and loyalty through fair and consistent management of the team
- Supporting with recruitment and selection processes for store vacancies
- Identifying and resolving all employee issues in a prompt and professional manner, in partnership with the Store Manager and HR Team
- Ensuring all administrative aspects of the role are carried out efficiently and accurately
- Producing monthly staffing schedules in partnership with, or the absence of, the Store Manager
- Proactively supporting with managing and following all company rules and HSE legislation, and providing regular training so that the team can do the same
- Following Company, Store Security, cash handling and key holding procedures and ensuring they are adhered to at all times
- Coordinating and participating in all audits and counts
- Experience in a similar management role for a premium/ luxury apparel brand
- A commercial approach to driving sales and service in the store forward, with a strong awareness of the market
- Demonstrable experience of driving a customer journey from an omnichannel brand approach
- A balanced portfolio of strengths across Sales, People Development, Operational Excellence and Customer Service
- Competence using the Microsoft Office Suite including Outlook, Powerpoint and Excel
- Confidence and experience of analysing reports and converting data into tangible action plans
- Inspired by working for Belstaff
- A strong leader; able to inspire and motivate the team
- Adept at team building including training, mentoring and coaching
- Positive, proactive and driven by achieving targets
- Highly communicative
- Successful at building rapport and ongoing relationships with clients and colleagues