
Rough Sleepers Outreach Navigator
- Birmingham
- £16.50 per hour
- Temporary
- Full-time
- Carry out detailed assessments of housing and support needs for young people at risk of or experiencing homelessness.
- Provide practical support, including help with furniture, benefits advice, budgeting, and neighbour/landlord relations.
- Develop tailored support plans and interventions to help young people sustain tenancies and build independence.
- Safeguard young people and vulnerable adults by escalating concerns appropriately.
- Undertake city-wide street outreach, home visits, and accompany young people to appointments when required.
- Advocate for young people on housing rights, benefits, and access to specialist services.
- Keep accurate case notes and ensure reporting deadlines are met.
- Experience of working with vulnerable young people, particularly those with complex needs (e.g. poor mental health, offending, substance misuse, or trauma).
- Strong communication and advocacy skills, with the ability to build trust and empower others.
- Knowledge of homelessness pathways, housing options, and safeguarding processes.
- Ability to work flexibly, including occasional evenings for outreach and street counts.
- A team player who can also work independently and manage a busy caseload.
- The chance to make a real difference in tackling youth homelessness.
- A supportive and collaborative team environment.
- Ongoing training and reflective practice to help you develop your skills in trauma-informed approaches.
- Opportunities to contribute to service innovation and development.