Training Services Coordinator

Remarkable Jobs

  • Bracknell, Berkshire
  • £34,000 per year
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Training Services CoordinatorLocation: BracknellSalary: £27,000 - £32,000Hours: Full-time, 37 hours per week(Monday to Thursday, 8:30 am - 5:00 pm; Friday, 8:30 am - 4:30 pm, with a 1-hour lunch break each day)Work Location: Office basedFull time / PermanentRemarkable Jobs are recruiting on behalf of a commercial building services training company.They are seeking a Training Services Coordinator to join their growing team in Bracknell. This is an exciting opportunity for someone with strong organisational skills and a passion for delivering exceptional customer experiences.Training Services Coordinator Role:As the Training Services Coordinator, you will play a central role in organising and delivering high-quality training and event experiences. You'll coordinate logistics, liaise with trainers, and be a key point of contact for training enquiries, ensuring seamless and professional service delivery.Training Services Coordinator Key Responsibilities:
  • Coordinate scheduling and logistics for both virtual and in-person training events
  • Act as the first point of contact for customer training enquiries
  • Prepare course materials, certificates, and documentation
  • Liaise with trainers, speakers, and venues to ensure smooth delivery
  • Process bookings, payments, and confirmations in line with procedures
  • Support promotion of training courses via content creation for marketing channels
  • Monitor and action customer feedback to improve training quality
  • Maintain accurate records using CRM systems
  • Generate training reports and support administrative tasks as needed
What They Are Looking For:Essential:
  • Excellent customer service skills within a B2B environment
  • Confident verbal and written communicator
  • Strong IT skills, particularly Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Knowledge of digital conferencing platforms (e.g. Zoom, MS Teams)
  • Experience using CRM or other in-house systems
  • Highly organised with excellent attention to detail
  • Ability to work independently and as part of a team
Desirable:
  • Experience in training or event coordination
  • Degree-level education
Training Services Coordinator Key Attributes:
  • Proactive and self-motivated
  • Strong interpersonal skills, confident speaking to clients and stakeholders
  • Adaptable, with a problem-solving mindset
  • Positive attitude and eagerness to learn
If you're looking for a varied, rewarding role within a collaborative training environment, we would love to hear from you.

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