Housing & Support Assistant

Venn Group

  • Ealing, West London
  • £19,413 per year
  • Permanent
  • Full-time
  • 22 days ago
  • Apply easily
Housing & Support AssistantAn established charitable organisation is currently looking to recruit a Housing and Support Assistant in Greater London on a permanent basis.Location: West Greater LondonHours: 30 hours per week – 7 days rolling basisSalary: £19,412.64 (pro rata equivalent)Duties:
  • Act as the first point of contact for residents and visitors, responding to queries, providing information, and offering holistic advice
  • Deliver consistently high-quality customer service to residents and their support networks
  • Handle reception duties, including telephone switchboard, post sorting, logging repairs, and processing payments, while helping ensure building safety
  • Serve as a designated first aider and fire marshal, managing evacuations during emergencies
  • Conduct regular patrols, including wellbeing and facilities checks
  • Depending on the site, welcome new residents, handle complaints, address reports of anti-social behaviour, provide a listening ear, and escalate concerns as appropriate
Additional requirements:
  • Experience working with young persons
  • Experience working within a supported living environment
  • Enhanced Adults and Childs DBS
To apply for this excellent opportunity please email your updated CV to mkilroy@venngroup.com

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