Export Freight Coordinator

• Coordinate start-to-finish export processes for both air and sea freight shipments.
• Prepare and manage all shipping and customs documentation, including bills of lading, air waybills, export declarations, and commercial invoices.
• Ensure compliance with customs regulations, export controls, and legal requirements.
• Arrange collections, worldwide transport, and final deliveries in line with customer requirements.
• Communicate effectively with customers, suppliers, carriers, and internal teams to ensure smooth operations.
• Monitor shipments proactively and keep customers fully updated throughout the process.
• Respond promptly to customer queries, resolving any operational or documentation issues.
• Maintain accurate records and filing systems (both electronic and paper-based) to meet compliance standards.
• Support billing and finance by preparing invoices, updating client databases, and tracking shipments.
• Assist with ad-hoc administrative duties, including generating and distributing documentation.

• Previous experience in export freight forwarding with a UK-based forwarder (air and/or ocean essential).
• Solid knowledge of export shipping documentation and customs clearance processes.
• Strong communication skills with the ability to liaise confidently with clients, suppliers, and colleagues.
• Highly organised with excellent attention to detail and the ability to manage multiple shipments simultaneously.
• Calm under pressure with strong problem-solving skills.
• Ability to work both independently and as part of a collaborative team.
• Experience in project freight, breakbulk, or OOG cargo is desirable but not essential.

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