Apprentice Administration Assistant

NHS

  • Nottingham
  • £14,722 per year
  • Training
  • Full-time
  • Just now
An opportunity has arisen for an Apprentice to join the Estates and Facilities Hub Team at NUH and really make a difference.As an Apprentice you will support the estates and facilities team, via a range of duties including administration tasks and supporting the hub team, in general office duties, filing, photocopying, typing up of letter and reports and raising purchase orders for goods and services, and receipting of goods.As part of this role, the apprentices will work towards a nationally recognised Business Administration Level 3 qualification and will get involved in projects to grow their skills.Main duties of the jobIn addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents.The post holder will become fully conversant and competent in providing administrative support within Estates and Facilities which provide essential corporate services across a large and diverse range of activities within the Directorate.Training will involve working alongside the administrative staff within the different areas of the department working, under supervision:To provide general office and administration support service to the administration team.To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, scanning, handling income and outgoing post, etc.Assist the administrative team to arrange and administer meetings/conference/events, including booking venues, the preparation and distribution of papers.Under supervision produce accurate letter, minutes, reports and maintain databases etc. as required.Under supervision develop and maintain administrative support systems, including bring forward files and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly.To assist with the ordering of supplies as appropriate.Assisting with the procurement of products/services via the Trusts purchase order system and receipting invoices as require.Distributing and opening in-coming mail timely and dealing with appropriately.About usWith over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.DetailsDate posted03 September 2025Pay schemeOtherSalary£14,722 a year per annumContractApprenticeshipDuration18 monthsWorking patternFull-timeReference number164-7448875Job locationsQMC and CityDerby RoadNottinghamNG7 2UHJob descriptionJob responsibilitiesTo provide general office and administration support service to the administration team.To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, scanning, handling income and outgoing post, etc.To communicate with staff and visitors on a daily basis, providing support when required and working to help resolve any issues.Assist the administrative team to arrange and administer meetings/conference/events, including booking venues, the preparation and distribution of papers.Under supervision produce accurate letter, minutes, reports and maintain databases etc. as required.Under supervision develop and maintain administrative support systems, including bring forward files and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly.To assist with the ordering of supplies as appropriate.Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team.To record and securely store information relating to confidential matters and enquiries.Distributing and opening in-coming mail timely and dealing with appropriately.Be able to competently use Hospital IT systems and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately.Undertake any other duties, which may reasonably be required.To undertake an annual appraisal to identify any necessary personal development required to meet the objectives of the Team, and to further develop the post holders skills and role.The post holder will be required to undertake mandatory training as and when required.Communication and Working RelationshipsTo communicate as appropriate with a range of internal and external stakeholders and partners.Responsibilities of the Post HolderTo contribute to the administrative work within their team.To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:NVQ level 2/3 in Business Administration;Certificate in principles of Business and Administration;Employment responsibilities and Rights;Functional Skills (including Personal Learning and Thinking Skills, English, Maths and ICT at Level 2.Other DutiesIt is the responsibility of each member of staff to maintain confidentiality at all times.Staff must be aware of and adhere to the provisions of the Health and Safety at Work Act and ensure their own safety and the safety of colleagues and patients. Staff must be aware of the action to be taken in the event of fire and must attend fire lectures at least once a year.Staff should be aware of their own individual responsibilities under the Trust Equal Opportunities Policy and ensure that they adhere to the provisions of the policy.Any other duties which may be required from time to time as discussed and agreed with the Line Manager and Department Manager. Job descriptionJob responsibilitiesTo provide general office and administration support service to the administration team.To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, scanning, handling income and outgoing post, etc.To communicate with staff and visitors on a daily basis, providing support when required and working to help resolve any issues.Assist the administrative team to arrange and administer meetings/conference/events, including booking venues, the preparation and distribution of papers.Under supervision produce accurate letter, minutes, reports and maintain databases etc. as required.Under supervision develop and maintain administrative support systems, including bring forward files and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly.To assist with the ordering of supplies as appropriate.Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team.To record and securely store information relating to confidential matters and enquiries.Distributing and opening in-coming mail timely and dealing with appropriately.Be able to competently use Hospital IT systems and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately.Undertake any other duties, which may reasonably be required.To undertake an annual appraisal to identify any necessary personal development required to meet the objectives of the Team, and to further develop the post holders skills and role.The post holder will be required to undertake mandatory training as and when required.Communication and Working RelationshipsTo communicate as appropriate with a range of internal and external stakeholders and partners.Responsibilities of the Post HolderTo contribute to the administrative work within their team.To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:NVQ level 2/3 in Business Administration;Certificate in principles of Business and Administration;Employment responsibilities and Rights;Functional Skills (including Personal Learning and Thinking Skills, English, Maths and ICT at Level 2.Other DutiesIt is the responsibility of each member of staff to maintain confidentiality at all times.Staff must be aware of and adhere to the provisions of the Health and Safety at Work Act and ensure their own safety and the safety of colleagues and patients. Staff must be aware of the action to be taken in the event of fire and must attend fire lectures at least once a year.Staff should be aware of their own individual responsibilities under the Trust Equal Opportunities Policy and ensure that they adhere to the provisions of the policy.Any other duties which may be required from time to time as discussed and agreed with the Line Manager and Department Manager.Person SpecificationTraining & QualificationsEssential
  • Functional skills level 1 in English, Maths and ICT (or equivalent)
Desirable
  • GCSE Grade C or above in English and Maths (or equivalent)
ExperienceDesirable
  • Previous experience of working within an administrative setting
Communication SkillsEssential
  • Good communication skills
  • Demonstrates understanding of patient/client confidentiality
Analytical/Judgement SkillsEssential
  • Ability to work in a non-discriminatory manner to ensure equal opportunities / work sensitively with a diverse group of people
Planning/Organisational SkillsEssential
  • Good organisational skills
Person SpecificationTraining & QualificationsEssential
  • Functional skills level 1 in English, Maths and ICT (or equivalent)
Desirable
  • GCSE Grade C or above in English and Maths (or equivalent)
ExperienceDesirable
  • Previous experience of working within an administrative setting
Communication SkillsEssential
  • Good communication skills
  • Demonstrates understanding of patient/client confidentiality
Analytical/Judgement SkillsEssential
  • Ability to work in a non-discriminatory manner to ensure equal opportunities / work sensitively with a diverse group of people
Planning/Organisational SkillsEssential
  • Good organisational skills

NHS