Sales Account Manager
- Chesham, Buckinghamshire
- Permanent
- Full-time
UK-based manufacturer and supplier of branded promotional products used for marketing, events, and retail campaigns. With over 40 years in the industry, their reputation is built on high-quality products, excellent customer service, and strong client relationships. As an employee-owned company, every team member plays an important role in their continued success and benefits from it too. They work with a wide range of well-known brands and charities, offering a collaborative and friendly team environment where ideas are encouraged, and loyalty is valued.What You’ll Do:
- Manage and grow a portfolio of loyal, long-term customers
- Proactively reach out to new prospects to generate interest and drive sales
- Handle incoming enquiries and provide accurate, timely quotations
- Follow up on leads and quotes to close sales and maximise revenue
- Work closely with internal teams to ensure seamless customer service and order processing
- Spot upselling and cross-selling opportunities to add value for clients
- Source promotional products from suppliers as required
- Maintain accurate records using CRM software (Acumatica)
- Proven experience in an account management or sales role
- Excellent telephone manner – confident making outbound calls
- Strong interpersonal and communication skills
- Organised and proactive with great attention to detail
- Previous experience in print, promotional merchandise, or advertising is ideal
- Full-time, office-based role (Monday to Friday)
- 20 days holiday + bank holidays (3 days allocated to Christmas break)
- Office closure from Christmas Eve to the first working day in January
- Company pension scheme
- 2% annual tax-free bonus as part of our employee-owned structure
- A friendly and collaborative team environment with long-standing colleagues
- Professional growth in a stable, well-established business