Front of House
- London
- £29,000 per year
- Permanent
- Full-time
Salary: Up to £29,000 per annum (OTE, commensurate with experience)
Job Type: Full-Time (4-day workweek with a set rota)Are you passionate about skincare, aesthetics, and delivering exceptional customer service? The Consulting Room is seeking an experienced Front of House professional to join a prestigious aesthetic clinic in Chelsea. This is a fantastic opportunity to be part of an elite team in one of Londons most exclusive skincare clinics.Only candidates with experience in the aesthetics industry will be considered.What Were Looking For:
- Previous experience in a busy, high-end customer-facing role (preferably in aesthetics, luxury hospitality, or retail).
- A genuine passion for skincare and aesthetics.
- Exceptional customer service skills and a professional attitude.
- Impeccable presentation and a polished telephone manner.
- Strong multitasking, problem-solving, and numerical skills.
- Excellent communication and interpersonal abilities.
- A professional, mature, and positive outlook on work.
- Fluency in written and spoken English.
- Be the face of the clinic, providing a five-star experience to every client.
- Manage therapist schedules and appointments with accuracy.
- Handle payments and financial reconciliations efficiently.
- Offer expert advice on skincare products and treatments.
- Maintain the clinics luxurious and professional environment.
- Manage stock levels and ensure inventory accuracy.
- Address client feedback and inquiries with professionalism and grace.
- Competitive salary up to £29,000 per annum OTE, based on experience.
- Discretionary complimentary aesthetic treatments.
- Staff discounts on premium skincare products.
- Friends and family discount program.
- Work-life balance with a four-day workweek and a set rota.
- Career growth opportunities within an expanding company.
- A supportive and inclusive workplace with a professional and welcoming team.
- Valid UK work permit.
- Previous experience in aesthetics or luxury hospitality/retail.