Process Analyst

Oliver James Associates

  • Leeds
  • £45,000 per year
  • Permanent
  • Full-time
  • 7 days ago
Process Analyst – Join a Global Transformation JourneySalary : £45,000Hybrid Working in several locationsAre you passionate about solving complex problems, improving processes, and making a tangible impact on business outcomes? We’re looking for a Process Analyst to join our dynamic team and play a pivotal role in a high-profile global insurance transformation.As a Process Analyst, you’ll collaborate across teams to streamline operations, drive innovation through Systems Thinking, and embed sustainable improvements into Business As Usual (BAU). This is a unique opportunity to work on meaningful change initiatives with a clear path to progression with the potential to grow into an Optimisation Consultant role in the near future.Responsibilities:
  • Conduct deep-dive process mapping using tools such as SIPOC, VSM, and BPMN2.
  • Leverage data to identify improvement opportunities and drive operational excellence.
  • Work cross-functionally to design, test, and implement impactful process changes.
  • Champion continuous improvement through Lean and Six Sigma methodologies.
  • Contribute to product discovery by supporting user research, gathering feedback, and encouraging iterative development.
Experience:
  • Proven experience in process mapping, ideally with tools like ARIS.
  • A Systems Thinking mindset for navigating and improving complex business environments.
  • Strong facilitation skills with the confidence to lead workshops and collaborate with stakeholders at all levels.
  • Analytical skills to uncover root causes and deliver data-driven, effective solutions.
  • Experience in Lean Six Sigma
Why Join Us?
  • Be at the forefront of a major global transformation in the insurance sector.
  • Enjoy a supportive, forward-thinking team culture focused on collaboration and innovation.
  • Gain exposure to leading methodologies and career progression opportunities.
  • Help shape how continuous improvement is embedded across a global organisation.
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Oliver James Associates