Assistant Manager - Weaverham - Part Time
- Northwich, Cheshire
- Permanent
- Part-time
Job Title: Assistant Manager
Function/Department: Retail
Reporting To: Shop Manager
Location: WeaverhamRole Purpose and Key Responsibilities:Role PurposeYou will be responsible and accountable for the shop and the team in the absence of the Shop Manager such as operating and running the Shop and managing the Shop team effectively. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and in the absence of the Shop Manager you will be responsible to manage the operations of the shop.Key Responsibilities
- Support the Shop Manager with the day-to-day running of the shop and the shop team.
- In the absence of the Shop Manager, lead from the front in managing the operation and
- Leading by example and drive your team to keep and maintain shop presentation
- Be a clear communicator by actively encouraging your colleagues to share ideas on how
- Stay focused on the results of the Shop to help identify opportunities with the ability to
- Responsible for providing outstanding customer experience for customers.
- Educating and guiding your team to be able to deliver excellent customer service
- Accept bets as per procedure, accurately taking and processing customer bets through
- To act as a Brand Ambassador including introducing customers to the multi-channel/digital
- Ensure the Shop adheres to all operational procedures, including cash management and
- Adhere to Social Responsibility duties.
- Ability to confidently lead a team and inspire others
- Ability to build excellent working relationships with colleagues
- Operate with trust and integrity and be an excellent role model for others
- Excellent communicator with the ability to provide clear guidance and feedback to others
- Be adaptable to different situations with the ability to lead from the front in bringing new
- Ability to problem solve and think creatively
- Energy and drive to constantly develop yourself and others
- Customer service focused
- An enthusiastic people person
- A keen interest in Sporting industry/events and being confident to build rapport and
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused get your team working to a high
- 1 year Assistant Manager/Supervisor Retail experience.
- Industry experience is welcomed but not essential as full training provided to expand your