Spanish Speaking Group Reservation Executive
- London
- £28,000-32,000 per year
- Permanent
- Full-time
- Dealing with groups request on a daily basis
- Invoicing and calling various suppliers, such as accommodation, transport, restaurants, and events to negotiate the rates and availability for each enquiry
- Following up to confirm the group with clients
- Preparing itineraries and tour programmes
- Booking restaurants, entrance fees, coaches, guides etc.
- Preparing invoices
- Handling the rooming list
- Preparing vouchers
- Keeping contact with agencies and suppliers
- Working as a part of a team sharing your experience and knowledge
- Organize tailor-made packages for London as well as tours in Scotland and South England
- Make accurate, rapid cost and profit calculations whilst providing customers with quotations
- Arranging accommodation and ground services bookings
- Fluent in Spanish, both written & verbal
- 1 year experience dealing with operations bookings for adult groups, incentives, congress, series, tours in London, Scotland and South England and student groups.
- Worked for a travel agency or tour operator company before (compulsory)
- An understanding of the UK inbound market and the overall tour operator concept
- Good computer literacy with the ability to Microsoft Office
- Strong leadership skills with the ability to take charge and responsibility
- Strong negotiating abilities to work under pressure to satisfy customers' needs
- The ability to maintain a motivated team
- Excellent communication skills in both English and Spanish
- Salary £28,000 - £32,000
- Monday - Friday