Optical Consultant

Boots

  • Harrogate, North Yorkshire
  • Permanent
  • Part-time
  • 5 days ago
Job DescriptionAbout the roleAs an Optical Consultant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with.You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them - no two days will be the same.Your role within the team as an Optical Consultant will give you lots of opportunities to develop your knowledge through our industry-leading 'Step Into Optics' training programme. This programme includes both workshop-based learning and practical 'on the job' experience. You will also:
  • Order, dispense and collect glasses and contact lenses
  • Support with eye-tests and pre-screening activities
  • Provide aftercare support through repairs and adjustments
  • Complete operational and administrative tasks associated with dispensing prescriptions
  • Maintain shop floor standards
What you'll need to have
  • These are the essential skills or experience needed to succeed in this role.
  • Passion for customer care
  • Enthusiasm for learning and personal development
It would be great if you also haveThese are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.
  • Experience in a retail or clinical environment
Our benefits
  • Boots Retirement Savings Plan
  • Discretionary quarterly bonus
  • Generous employee discounts
  • Clinical and Non-Clinical Career development opportunities
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.What's nextIf your application is successful, you'll be invited to an in-store interview in the next 14 days.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide to help you to be at your best.Vacancy Reference Number259623BRAreaOPT103 - North East EnglandCompanyOpticsHours per weekOver 35 hours per weekCountyNorth YorkshireAirportNoRegionOPT103 - North East EnglandStore3112 - Harrogate - Cambridge StFull or Part timeFull-timeDivision100 - NorthContract TypePermanentKeywordscustomer, retail, opticians, optometry, healthcare, healthcare jobs, sales assistant, sales advisor, customer advisor, Optical SupportLatitude,longitude 153.993515749,-1.539725084FunctionOpticiansBusiness AreaOpticians, RetailSpecialismBoots Opticians OperationsShift Pattern to display to candidates (displayed externally). Please select one:Weekdays and WeekendsShould this vacancy be excluded from being posted onto the Boots.jobs career site?NoHours per week37.5Req Posted Date28-Aug-2025

Boots