Digital Performance Analyst - SC, Data, GDS
- England
- £56,000-75,000 per year
- Permanent
- Full-time
Location: UK-wide (Hybrid working with occasional travel)
Salary: £56,000 - £75,000 + Excellent Benefits
Security Clearance: SC Cleared or Eligible
About the Organisation
This is an opportunity to join a forward-thinking organisation delivering high-impact digital and data solutions across the UK public sector. Known for its commitment to excellence and innovation, the company works on complex, large-scale programmes that improve services and outcomes for citizens. You'll be part of a collaborative, agile team that values curiosity, integrity, and user-centred design-working on meaningful projects that shape the future of digital government.
The Role
As a Digital Performance Analyst, you will be responsible for designing and implementing performance measurement frameworks, analysing service data, and helping teams make evidence-based decisions. You'll work within agile, multidisciplinary teams to ensure digital services are meeting user and business needs-translating complex data into clear, actionable insights.This role offers the opportunity to work across multiple government departments and public sector programmes, contributing to the delivery of accessible, inclusive, and high-performing digital services.
Key Responsibilities
- Define, collect, and analyse performance data to assess service effectiveness and user impact.
- Develop and maintain dashboards and reporting tools using platforms such as Power BI, Tableau, Looker Studio, Google Analytics 4, BigQuery, and Google Tag Manager.
- Collaborate with developers, designers, and delivery teams to embed data-driven decision-making throughout the service lifecycle.
- Translate complex datasets into accessible insights for technical and non-technical audiences.
- Support GDS assessments by providing robust evidence aligned with the Government Digital Service performance framework.
- Work with cloud-based platforms (e.g. AWS, Google Cloud Platform) to support scalable analytics solutions.
- Contribute to communities of practice and support junior analysts through mentoring and knowledge sharing.
- Advocate for inclusive, user-centred design and sustainable service delivery.
- Experience in performance analysis, data analytics, or a related field within digital service delivery.
- Strong proficiency in data tools and languages: SQL, Python, R, Excel.
- Expertise in data visualisation and dashboard development using tools like Power BI, Tableau, Google Analytics, Looker Studio, and Google Tag Manager.
- Practical understanding of Government Digital Service (GDS) standards and experience applying GDS design principles in digital service delivery.
- Experience working with UK Central Government departments or regulated public sector environments.
- Ability to simplify complex data and communicate insights effectively across disciplines.
- Experience working with technical teams to ensure data is embedded in service design.
- Understanding of cloud technologies and their role in scalable data solutions.
- Strong stakeholder engagement and communication skills.
- Experience contributing to Centres of Excellence or analytics communities.
- Consultancy experience or exposure to client-facing environments.
- Understanding of how performance data can support environmental and social impact goals.
- Familiarity with sustainable service design principles.
To be appointed, candidates must be eligible for Security Check (SC) clearance. This requires continuous residence in the UK for the past 5 years and other standard pre-employment checks.
Keywords
Performance Analysis, GDS, Public Sector, Digital Services, SQL, Python, R, Power BI, Tableau, Google Analytics, Looker Studio, Cloud, AWS, GCP, Dashboards, Agile, User-Centred Design, SC Clearance, Data Strategy, KPI Reporting, Government, Technical Teams, Insights, Service Design
Disclaimer
Adecco is acting as an Employment Agency. We are an equal opportunities employer and a listed supplier for this role. Your CV will be handled with the utmost confidentiality, and we will always consult you before submitting it to any client.