Food & Beverage Assistant

Galgorm

  • Bangor, Co Down
  • Permanent
  • Full-time
  • 1 month ago
Food & Beverage AssistantAbout Us:We're committed to driving growth through innovative hospitality by crafting memorable experiences that unite our team, inspire our guests, and strengthen our community.Our vision is to be a pioneering force in hospitality and tourism, empowering people and creating exceptional experiences.Whether you're starting your hospitality journey, changing careers, or expanding your skills, we'll support you to reach your aspirationsWhy Join Us?Our success is driven by our people and our values guide everything we do and you'll help bring these to life every day:Guest - Crafting memories is at the heart of what we doAspirations - Driven by ambition, inspired by excellenceLoyalty - Building lasting relationships, through trust and careGrowth - Positively growing our business and our people for impactOpportunities - Opening doors to progress, learn and leadReward & Recognition - Celebrating success, recognising contribution & rewarding achievementsMomentum - Moving with purpose, adapting with speed and delivery with consistencyAbout the role:We encourage all our staff to bring their own personality and passion to work every day. All of our Food and Beverage Managers & Supervisors within Galgorm Collection started as F&B Assistants at one time so we always offer the opportunity to progress. As Food & Beverage Assistants, your main job will be to welcome and serve all our guests ensuring they enjoy their dining experience. You will be encouraged to improve and maximise your potential and we will support you along the way.We are seeking to recruit enthusiastic new team members to work in our bar/restaurant and banqueting suites!If you think you have what it takes to make The Old Inn an even better place to stay, eat and relax, then we would love to hear from you.About the roleMain duties will include, but are not limited to:Welcoming all our hotel guests and visitors in a friendly, polite manner.With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.Using the bar/restaurant till systems to place orders and process customer payments correctly.Carrying out daily duties as required by the restaurant management team.Directing any guest complaints to the Restaurant Manager.Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.Making sure your personal appearance and uniform are in line with the required Resort standards at all times.Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.Attend any training that has been set up to aid your personal development.The Person:Applicant must:Have at least 1-year of previous waiting experience.Have a passion for the hospitality industry, great food, and great service.Be an excellent team player with a positive and friendly attitude.Have a flexible approach to working shift patterns and be available to work morning, daytimes, evenings, and weekends.Have strong communication skills and be able to multi-task.Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.Desirable:Barista trainedPerks of the job!!We're passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more!We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department, please contactGALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERSAbout the companyGalgorm Collection Resort, Northern Ireland's premier luxury retreat. Set amidst 380 acres of lush parkland along the River Maine, this award-winning resort offers a world-class Thermal Spa Village, exceptional dining, and 125 stylish rooms and suites. With a choice of three renowned restaurants, riverside hot tubs, and elegant wedding venues, Galgorm blends modern indulgence with timeless charm, creating the ultimate escape for relaxation, romance, and adventure.Roe Valley Resort, one of Northern Ireland's premier golf and spa resorts. Overlooking its own stunning 18 hole parkland golf course and set amidst the gorgeous surroundings of the Roe Valley Country Park, this 4 star luxury hotel boasts a choice of two quality restaurants and 118 stylish en suite rooms that blend the charm of a country house estate with modern luxuries and conveniences.Required Criteria
  • Have a least 1 year of previous waiting experience
  • Have a passion for the hospitality industry, great food, and great service
  • Be an excellent team player with a positive and friendly attitude
  • Have a flexible approach to working shift patterns and be available to work evenings and weekends
  • Have strong communication skills and be able to multi-task.
  • Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
Desired Criteria
  • Barista trained
Skills you'll need

Galgorm