Sales Programs Manager - EMEIA Small Business

Apple

  • London
  • Permanent
  • Full-time
  • 1 month ago
The people here at Apple don't just create products - they create the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. We are here to help customers transform the way they connect-while growing top- line revenue for Apple. To realise this goal, we gain deep understandings of the customers we serve. We create a vision that can inspire customers to transform using Apple products. The EMEIA  Business team develops programs and strategies that enable businesses to transform the way people work. To realise this goal, we build relationships, develop partner capabilities and programs - at all levels from tactical to strategic. We collaborate closely with internal and external partners to craft plans that scale the business and adoption of the Apple ecosystem.DescriptionAs part of the EMEIA  Business team, the EMEIA Small Business Program Manager will work collaboratively with cross functional teams and other key stakeholders (such as Small Business Leads, Account Executives, Sales Finance, Apple Financial Services, Sales Planing and Operations , Field Marketing and Marcom) to drive execution of Small Business sales programs, aligned to the Apple strategy and driving growth within identified Routes to Market and Partners. Key responsibilities: • Working closely with Small Business Leads and Account Executives to ensure execution of Small Business Programs Blueprint assessments across key Apple Premium Partner and Retail partners. • Leading the deployment of new initiatives and solutions targeting Small Business customers • Ensuring consistent implementation and adoption of Small Business Playbooks. • Developing tools to manage Small Business Program execution in key areas such as Enablement, Merchandising, Digital and Marketing Campaigns (such as Small Business enablement progress within Apple Professional Academy, SMB Visual Merchandising, Marketing campaigns, Digital, etc). • Supporting business development: Partnering with regional teams and other key stakeholders to identify new opportunities to develop and improve programs that drive small business sales growth. • Fostering best practice sharing and innovation through community calls, workshop creation and ongoing development of sales initiatives, playbooks and other activities, identifying and gathering relevant case studies.Minimum Qualifications
  • Significant commercial experience in working with retailers or other channel partners
  • Experience operating and influencing within a multinational organisation
  • Experience leading Channel Sales Programs; or similar experience having managed programs or projects for businesses, that balanced delivering on short-term goals, while creating sustainable value for customer, reseller and partner demand for the future.
Preferred Qualifications
  • Excellent analytical skills, coupled with high attention to detail - bringing the ability to translate complex data into insightful business intelligence, learnings from performance measurement and best practices
  • Great communication skills - at multiple organisational levels, inside and outside the company
  • Demonstrates high degree of ownership and accountability
  • Strong presentation and story-telling skills
  • An innovative and strategic thinker - ability to challenge the status quo and think 'out of the box'
  • Excellent cross-functional collaboration and project management skills
  • Passionate and self-motivated, with outstanding attention to detail, sense of urgency, and follow-through.

Apple