Move Manager

Red Recruit

  • Hertfordshire
  • £28,000-32,000 per year
  • Permanent
  • Full-time
  • 5 days ago
Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their corporate customers from their branch in Hertfordshire. This position would suit someone from a very strong customer services background.A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers.We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines.Move Manager primary responsibilities include:
  • Managing complete door-to-door services.
  • Offering comprehensive customer service in alignment with KPIs and contractual requirements.
  • Liaising with agent networks, service suppliers, and internal departments for operational needs.
  • Handling financial and operational processes through our centralised system.
  • Managing financial aspects of each file in accordance with contracted rates and specifications.
  • Assisting the Team Leader in developing account relationships and onboarding new departments.
  • Undertaking additional duties as required.
Skills, Knowledge & Experience:
  • Exceptional communication skills, both written and verbal.
  • Proactive and optimistic attitude.
  • Excellent customer service skills and telephone manner.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Adaptability to various tasks and a strong team player.
  • Well-presented, reliable, and punctual.
  • Industry experience would be a distinct advantage but is not essential.
If you possess the qualities and skills for this role, we look forward to receiving your application.Contact us today.01376 503567If this Move Manager vacancy is something you would like to know more about or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist.*T&C's apply. Please contact the office for more information.Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence.We have also set up a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.

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