Market Intelligence Manager
Bright Horizons Family Solutions
- United Kingdom
- £38,000 per year
- Permanent
- Full-time
Join our Business Intelligence team to lead market insights and competitive analysis that drive strategic growth. Reporting to the VP of Growth Enablement and Operations, you’ll deliver actionable intelligence to support client engagement and positioning of Bright Horizons’ Work + Family services. You’ll monitor trends, analyse competitors, track policy changes, and collaborate with experts to keep us ahead in market understanding.What we can offer youOur benefits include, but are not limited to:Flexible working and holiday entitlements40% discounted childcareAnnual awards galaFantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and moreWide range of wellbeing resources, supporting our teams for the ups and downs of daily lifeWhy Bright Horizons?We are driven by our HEART values (Honesty, Excellence, Accountability, Respect, and Teamwork). If your values align, you’d be a great fit to join one of our 300 nurseries across the UK. We’ve also been voted Great Place to Work every year since 2006 - as well achieving Great Place for Wellbeing, Women, and Development.Did you know, Bright Horizons Foundation for Children charity has been established since 2005 supporting the lives of thousands of children and families in crisis, across almost 100 locations? Each Bright Horizons colleague is entitled to a paid volunteer day every year!Responsible For:Market Analysis & Trend IdentificationConduct comprehensive analysis of trends across our focus sectors that have potential business impactIdentify and evaluate emerging trends from adjacent sectors that could provide future growth opportunitiesDevelop and maintain sector-specific benchmark data to inform strategic positioningCreate regular market intelligence reports and presentations for leadership and client teamsCompetitive IntelligenceMonitor and analyse competitor activities, strategies, and market positioningDevelop competitive intelligence frameworks to assess threats and opportunitiesProvide strategic recommendations on how to position Bright Horizons' Work + Family services against competitorsTrack competitor pricing, service offerings, and market messagingPolicy & Regulatory MonitoringTrack relevant government policy developments that could impact our clients and service utilisationAnalyse policy implications and provide recommendations to internal stakeholdersMaintain awareness of regulatory changes across our key markets and sectorsCollaborate with internal teams to assess policy impact on business operationsContent Management & Knowledge SharingUtilise and maintain Highspot as the primary content management system for market intelligenceEnsure all insights, reports, and analysis are easily accessible to relevant client teamsMaintain Highspot as the single source of truth for market intelligence contentCreate and update content libraries to support sales and client engagement activitiesStakeholder Engagement & Network BuildingBuild and maintain a network of external subject matter experts across relevant industriesEstablish relationships with key market analysts, researchers, and thought leadersCollaborate with internal teams, such as marketing and research, to gather market feedback and insightsFacilitate knowledge sharing sessions and market briefings for internal stakeholdersTechnical & Analytical SkillsSharp data analysis and research skillsSkilled in Power BI, Tableau, and presentation toolsSolid grasp of stats and market modellingIndustry Know-HowBackground in HR, benefits, or family services a plusKnows the ins and outs of policy and regulationCompetitive intelligence savvyStrong on trends and market forecastingEducation & ExperienceBachelor’s in business, Economics, Market Research, or related field (Master’s preferred)5+ years in market intelligence, competitive or business analysisStrong B2B research background, ideally in professional services or workplace solutionsExperience with CMS tools, preferably Highspot or similarBright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS.We look forward to receiving your application!If you experience any problems, please email europe.recruitment@brighthorizons.com and we will be happy to help.