About the roleWe are recruiting 2 full-time Programme Administrator posts. The role will specialise in administering all matters relating to the teaching and learning activities of the designated programme(s), ensuring effective procedures are documented and adopted for dealing with enquiries, applications, induction, module selections, student queries, assessments, student support, committees and events. The post will lead in achieving a high quality and timely service to current and prospective students, alumni and staff relating to the designated programmes/modules and beyond. The post plays a key role in the development of the School of Management Teaching and Learning Support Team.This role is eligible for hybrid working with a minimum of 40% on site.This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit more information.About youThe successful candidate will need to demonstrate the following criteria:
An undergraduate degree or similar level of professional education (i.e. professional development qualification) or equivalent experience in a similar role
Previous experience of working in teaching and learning administration in a Higher Education environment
Demonstrable experience of enhancing the student lifecycle from application to graduation
Familiarity with Moodle or equivalent virtual learning environments
Familiarity with student systems such as Student Information Systems and Admissions platforms (or equivalent)
Excellent planning, organisational and decision-making skills, including the ability to multitask and problem solve effectively, and to be proactive, creative and pragmatic whenever required
Ability to understand complex sets of policies and procedures, and inform relevant stakeholders accordingly
What we offerAs well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
Additional 5 days' annual leave purchase scheme
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
Immigration loan
Relocation scheme for certain posts
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance
Visit to find out more.Our commitment to Equality, Diversity and InclusionAs London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.For further information and to submit an application, please see .
