Lettings Portfolio Manager
RPR National
- Bristol
- Permanent
- Full-time
- Manage daily operations of short-term rental properties
- Coordinate guest check-ins, check-outs, and communication
- Oversee cleaning and maintenance schedules
- Ensure properties meet quality and safety standards
- Optimise occupancy rates and pricing strategies
- Handle guest inquiries, complaints, and emergencies
- Maintain accurate records and reports
- List and update properties on rental platforms
- Ensure compliance with industry legislation and regulations
- Build and maintain relationships with vendors and contractors
- Carry out property visits and inspections
- Essential: 1 year experience in a customer facing, customer service orientated role
- Essential: Full driving license and own vehicle
- Experience within the property industry is desirable but not essential
- Thrive on keeping busy and enjoy working under pressure
- Excellent telephone manner and F2F customer service skills
- Great negotiation skills
- Meticulous attention to detail
- An outgoing personality with a passion for customer service
- Demonstrate first class administrative skills
- Excellent time management skills including the ability to prioritise
- Customer facing experience
- An analytical person who can communicate well with clients
- Excellent written and verbal communication skills at all levels
- Ability to work on own initiative but all works well as part of a busy team
- A good starting basic of £25,000 p/a
- High mileage paid for property visits
- Parking permit provided
- All required training and development & qualification opportunities
- Annual salary review and pay rises (provided all KPIs are met)
- Smart casual dress code
- Fantastic company culture
- Local independent business providing job security and career development
- Excellent induction, training, and ongoing support
- A thriving independent business offering long-term stability and progression
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